Services

For over 100 years, Planned Companies has been proud to provide our clients with accountable, professional, and exceptional building services. Through our service divisions – Planned Building Services, Inc. – Planned Security Services, Inc. – Planned Lifestyle Services, Inc. and Clean, Inc. – we offer industry leading janitorial, maintenance, security guard and concierge/doorman solutions to a wide array of clients across the Northeast.

We take pride in how we perform our services and treat our clients – it all starts with our People.

Associate Recruitment & Retention

Our associates are “Planned”, and embody our corporate culture. Each individual must possess the requisite attitude, integrity, passion and desire for a career to work within your properties and communities. Our in-house recruitment team utilizes our “Hire for Attitude Methodology” to look for associates that demonstrate positive, customer service focused qualities. Once associates that display the “Planned attitude” are selected, then we conduct extensive background checks and screening to ensure the right associate is hired for your property.

At Planned Companies, we strive to empower our associates to be their very best, enabling them to perform at the utmost level. Our associates are a direct reflection of our company and core values –we believe that the right attitude makes a positive difference for our clients. Furthermore, we offer our associates in-depth, ongoing training and opportunities for promotion and recognition.

The Planned Companies “Living Our Core” Recognition Program provides opportunities to recognize, reward, and motivate our valued associates who demonstrate one or more of our Core Values:

• Integrity
• Team Work
• Continuous Improvement
• Exceptional Customer Service

Associates who go above and beyond their everyday job responsibilities to make outstanding contributions are awarded through the Planned “Living Our Core” Program.  Some examples include, providing exceptional customer service, implementing a new idea to enhance operations and/or service delivery for clients, demonstrating acts of honesty and integrity, contributions to the success of a team initiative, and more. Both clients and fellow colleagues can nominate an associate for “Living Our Core.”

Management Support & Reporting

Planned’s extensive management team and support system ensures our clients receive the attention and responsiveness they have come to expect and deserve. To maintain Planned’s high standards, our management associates and operation teams are on call 24/7, ready to address our clients’ needs – day or night.

Additionally, Planned Companies assigns Operation Managers to oversee each property region and its on-site associates.  Managers supervise and enforce protocols, making certain our associates are adhering to the standards established and we continually monitor all accounts and associates to ensure the high quality of professional service we provide is retained.